What Kind Of Shopping Guide Do Customers Like?

What kind of things do you like?

Shopping guide plays a very important role in the operation of a store. The shopping guide of a store determines the store to a large extent.

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Respect others

Everyone likes the feeling of being respected, especially if the customer wishes to get the respect of the shopping guide. Your smile or an inadvertent reminder, and a subtle body language expression (such as a request gesture and a handshake at the meeting) will make the customer feel respected.

Enthusiasm

Any customer likes enthusiastic shopping guide. This kind of shopping guide is helpful, listening and not rushing to refute the customer's viewpoint.

Even if the customer's point of view is wrong, she will explain it after she has finished speaking.

And don't be quick to tell when your client is making an opinion.

Frank

When customers ask questions, they will be brave enough to admit their mistakes.

Then ask customers more satisfactory solutions or put forward their own solutions.

No problem will be pushed to others in order to avoid responsibility.

Be thankful

People who know how to be grateful are better, because they are more likely to think of their customers and are more satisfied and optimistic and selfless.

Same frequency resonance

Birds of a feather flock together.

Customers who share common topics with customers tend to go closer to customers.

So, if you want customers to like you, first of all, you have to find common ground with customers.

Sincere compliments

Everyone likes to praise, especially the beauty customers. They need to be affirmed and supported. When customers have something worth praising, you should give sincere praise without any stingy, so that you can interact with customers harmoniously and warmly.

Witty humor

Everyone likes to associate with witty, humorous and humorous people rather than quarrelling with others, or being unhappy and boring.

Therefore, humorous shopping guide is very popular with customers because they can bring happiness and relaxation to customers.

Generous tolerance

If a customer makes a mistake, this kind of shopping guide will not brood over or forget the customer's fault.

Who does not like the generous and tolerant shopping guide?

Of course, if you want to maintain good interpersonal relationship, you'd better minimize your mistakes.

Confucius said, "I will save myself three times a day."

If you want to become more excellent, you should constantly review your mistakes and improve your personal accomplishment.