Discount Sandals For 3 Days On Discounted Or Discounted Goods, Or After-Sales Service.

Although there is still a period of time before autumn, businesses have launched a promotional battle. Last weekend, Miss Yu bought a pair of discount sandals at a shopping mall, worth 299 yuan, and only 3 days after wearing them. Miss Yu took it. Sandals Door-to-door businesses are asked to change their goods, but merchants refuse to replace them on the basis of "discounted merchandise on sale."

The two sides have caused disputes. Wucun industrial and commercial office immediately rushed to the scene after receiving complaints, and pointed out that merchants confused the concept of discounted goods and processing commodities. General merchants will sell their products on discounts, special offers, and handling these ways, but there is a big difference between the three. "Discount" and "special price" goods are all means of promotion by merchants. They refer to commodities that are preferential, profit free and sell at a lower price than those of the original price. Because the discount and special price are generally the way of distribution for the operators, the reason for price reduction is independent of the appearance, quality and energy of the products themselves. According to the regulations, the operators can not be relieved from the "three package" obligations. That is to say, the "three pack" responsibility of the "discount" and "special price" commodities is the same as that of the normal price, and consumers can advocate the "Three Guarantees" of the commodity "package repair", "package replacement" and "refund".

The so-called "processing goods" generally refers to defective products. When customers purchase, businesses have explicitly told consumers that the premise of buying "processed goods" should be that they still accept the purchase of such goods after they are defective, so it is reasonable to refuse to return them.

Business people remind consumers that when buying goods, they must distinguish whether they are buying discounted goods or handling goods. When selling goods, sellers should also explain to customers when they sell them, and mark the word "processing" on the invoice so as not to cause disputes.