How Do We Learn To Watch Customers In Clothing Sales?

Here are some simple skills for spectators to teach you. They are divided into nine types according to their psychological motivation.

　　 Perfectionist

Characteristics: natural pursuit of perfection, strong sense of moral superiority, easy to form two extremes, or good moral requirements. Sociology The model of "gentleman" is nothing more than a paragon of everything.

Communication points: "follow the word formula", do not argue with them in details. First, follow their potential and get their approval. Let them think you are also a perfectionist. In the subsequent communication and communication, finding a key node is more perfect than him, making it aware that too much pursuit of perfection is also harmful. Do not try to make him agree, let them understand that perfect pursuit is enough.

　　 Two, "Lei Feng style" devotees

Characteristics: they show initiative, willingness to help others, general optimism and generosity in three aspects: time, energy and things. Independence is strong, do not like to ask for help, think that any problem can be easily resolved, when others need, they can properly show this talent.

Two sides: the positive factors are strong awareness, high coordination, loyalty and selfless helpers, with a certain degree of heroic plot; negative factors are urban mansion, deep mind and utilitarian nature.

Communication points: if you can appear in the form of a weak person and properly meet his heroic plot pursuit, he may instantly regard you as a confidant.

　　 Three. Advocates of social consciousness.

Characteristics: they exist for the sake of success. They have great energy and are extremely concerned about success and admiration. For this reason, they can give up everything, even their own lives. They are agile and mercurial. They do not always exist with ambition. They will also make appropriate adjustments when they are asked, but these are all built on the basis of no success. They have strong self-confidence and are a staunch supporter of the doctrine of "Heaven rewards diligence" and "only unexpected and unaccomplished" beliefs.

Ambience: negative emotions are scornful and arrogant, ambitious and active ambitions; positive emotions are leaders and firm executors of social consciousness, passionate and infectious.

Communication points: if you are a depressed, depressing and passive person, you will despise him. If he thinks you can still be a "guide" person, a great truth will appear before you in a logical way. Although these may not be applicable, you can at least make your mood lighter.

　　 Four, romantics

Characteristics: innate. Art Family temperament can see more spirituality than others. Every flower and every tree has its own emotions, and every mountain and every water has its meaning. A snowball or even the dung beetle that rolls the dung balls can arouse their excitement. They are sentimental, have developed language centers, and are good at logic reasoning such as reasoning and deduction, especially in analogy. They can always see miracles from ordinary things, and see miracles from ordinary things. And enjoy it and immerse in it.

Duality: negative emotions are extremely sensitive and easy to evolve into unrealistic fantasies and dreams. When others point out these shortcomings, they are very stubborn and easily agitated; positive emotions are very cute and compassionate.

Communication points: like birds of a feather flock together, all two romantic people get together and instantly collide with the spark of emotion. Even if you are not a liberalist, do not show your disregard for Romanticism and disagree. If he thinks that if he advances according to his own ideas and plans, he will become the leader in the industry in three years. Although he did not see the obvious traps and unforeseen difficulties, you should not laugh at or ridicule him. Let him finish his speech until he suddenly realizes the threat or crisis. Note that they are sensitive and vulnerable, care for them, they may become tomorrow's genius!

　　 Five, calm observer.

Characteristics: life experience and past experience are the important basis for their decision-making. Before attempting to accumulate new experiences, they are always in the process of observation. They experience life with distance and avoid any emotion. Mental life is very important to them. They have a passion for knowledge and information, usually a researcher in a specific field, or an outstanding decision-maker and creative intellectual.

Duality: negative emotions are characterized by withdrawal, jealousy, criticism and arrogance. They are unwilling to commit themselves to anything and have strong control. They also lose touch with feelings and the world. Positive emotions, sensitivities, attentive, objective and creative thinkers can combine their sensitivity and analytical skills to show wisdom rather than intelligence. {page_break}

Communication points: no good things or no facts as support, do not easily discuss and communicate with them, because this will be exchanged for their disdain and sniff. To talk with them, avoid long talk and Rosso, be concise and comprehensive, leaving them with plenty of time to think. Remember, they are conservative rational thinkers. Do not embrace the idea of doing their best and one battle. If you have real cases and detailed data, you will get twice the result with half the effort.

　　 Six, questioning skeptics.

Characteristics: they regard the world as a place of threat, though they may not perceive themselves in fear, nor do they believe this view. They think they are very aware of the source of the threat. They will anticipate the worst possible result in order to advance their armed forces. Their skeptical mental structure produces suspicions of procrastination and suspicion of their motives. They do not like authority, or fear of authority, participate in disadvantaged group movements, and are hard to manage or succeed in authority. Some people have the tendency to withdraw and protect themselves from threats. Some of them are preemptive, go forward to overcome it, and show great aggressiveness. But once they are willing to trust, they will be loyal and committed friends and team partners.

Duality: negative emotions are frightened rabbits and hedgehogs. Dodge and all-around attacks are two inevitable responses to their psychological overreaction. Such questioning and accusations, which are close to neuroticism, reflect their inner anxieties and suspicions. Positive emotions are rational questions. They can see threats and disasters that others can't easily see from the perspective of threats.

Communication points: they build thick walls inside their hearts, without being sure that they are safe enough, and their hearts are isolated from the outside world. Do not try to convince them that all words will be shielded from the heart wall before they trust you. The key is how to find the key to enter their tightly closed gates, and their trust is the first requirement.

　　 Seven. Hedonism

Characteristics: they are optimistic, energetic, charming, and unpredictable. They strongly hate being bound or controlled and tend to respond cheerfully, with the temperament of Linghu Chong's prodigal son and fighter. They are future guides. When new choices appear, they will update their pursuits in due course. The need to maintain a happy life leads them to restructure the real world in order to eliminate negative emotions and potential shocks that are harmful to self image. They enjoy new experiences, new crowds and new ideas. They are creative computer network workers, comprehensive experts and theorists, and those with petty bourgeois sentiment.

Duality: negative emotions are excessive attention to their own enjoyment, while ignoring the harm to people or the environment around them, and easily become public enemies or objects of rejection for the surrounding people; positive emotions are when dictators or ambitious people try to fool the masses, especially when interfering in their free life, they will become democratic fighters.

Communication points: as long as they are novelty content and peculiar way of life, they all have strong curiosity. To put it simply, even if you are not a petty bourgeoisie, you should temporarily pretend to be a petty bourgeoisie. Do not talk to them about politics and military affairs, nor talk about life plans and ideals. People who have hedonistic feelings live more truthfully. Can play together, especially the latest. Popular The way of leisure will be the main means of communication with them.

　　 Eight. Dominating controllers

Characteristics: self assertion, aggressive and unambitious pursuit of life. They are usually leaders or extreme isolators, and friends and people are protected under their care or may be involved. They know what they are thinking, care about justice and fairness, and are willing to fight for it. From drinking with friends to having rational discussions. They can perceive where the power is, so that they will not be controlled by others, and will have the power to use their power faithfully and support the valuable events without burnout.

Duality: negative emotions, cynicism, prestige, breaking laws and discipline, tough means, they can not perceive others' feelings, and use their strength, lies, manipulate or act to achieve their goals; positive emotions have deep love, protect others and give the amount of power, and make use of their strong energy and natural authority to fight for the family's unrighteousness to society.

Communication points: as a salesperson, in order to achieve the purpose of business, it is necessary for them to pat their horses properly. When their natural aggressiveness has no goals, they will be very good friends, even brothers.

　　 Nine, harmony is the most important audience.

Characteristics: they are ambassadors of peace. It is their principle to deal with matters of interest rather than the interests of others. They are good at understanding everyone's point of view, but often ignore what they think and what they want. They like a harmonious and comfortable life. They prefer to cooperate with others and do not create conflicts. However, if they are put under pressure, they will become stubborn and sometimes even angry. They are usually very active and interested, but they drag their priorities to the last minute. They also have a tendency to self narcotic, so that they can do some priority activities, such as reading, hanging around with friends, watching videos, etc. They are good arbiters, negotiators, and can concentrate on implementing a group plan.

Duality: negative emotions are too much for too many reasons to get into trouble, indignation and hesitation. When subjected to unwarranted accusations and oppression, there is a tendency to complain and passively attack. Positive emotions are compassionate, generous, kind, easy to get along with, open-minded and tolerant, intuitively sensing the appropriate and balanced energy in the group, creating a harmonious atmosphere and bringing real contributions to everyone.

Communication points: appropriate extreme speech is easy to arouse their attention, and the second medium will lead them to a series of life philosophy about "harmony is precious". At this point, as long as the appropriate attachment can be achieved, a good listener + a slightly biased argument will draw a good ending for the dialogue between the two sides, or even a confidant, though you do not speak much.