Management Of Commercial Customer Resources

The "business customer registration form" can also be called the "business customer resource list". The difference between the two is that the former is registered in real terms, with emphasis on tactical significance, and the latter as a consideration of value in a strategic sense.

The standard practice is to add a commercial customer resource list to each customer's "business customer registration form", and the two tables are placed at the front of the customer information and divided into one or two.

There is not much content in the commercial customer resource list, but its value is very obvious.

Its content is mainly reflected in the value of commercial use of customers, for your enterprises, these things are the most useful.

This form can help you record and track the situation of customers immediately, and make the communication and paction between enterprises and customers more standardized and standardized. Instead of being occupied by others, there is nothing left to do.

Although all businesspeople are very busy, if they neglect the necessary contact and communication with them, they will also be very concerned.

The relationship between customers and customers is really business, but important businesses are often carried out among friends. First of all, they are friends and then business. This simple truth needs no emphasis. But in concrete implementation, there must be a system to protect them. Effective management of customer resources is the embodiment of this institutionalization.

It is important for customers to take care of each other and make customer relationship an important task in the operation of enterprises.

In the specific operation, we should distinguish three, six, nine and so on according to the importance of the customer relationship. It is an effective way to improve your work efficiency. But in the process of dealing with customers, we should treat each other equally, and we can not express intimacy.

The need to remind you is that the customer resources of an enterprise are always an enterprise, not a person. Customer resources, as one of the top secrets of an enterprise, need to be given high attention and secrecy. Your right is to do well the patron saint of customer resources, which is good for enterprises and bosses.